We want to earn your business. We want to form a relationship with you that inspires confidence and satisfaction. The window tinting industry suffers from a lack of professionalism, and a severe lack of product knowledge by most of the “shops” in the industry. If the people selling and installing film don’t know much about their products, how can you ever make an informed decision? You can’t.
That’s one of the key principals of our company. We know the products, technologies, and benefits of our films and others. We back it up with industry best warranties, the best product demonstrations, and a focused customer service.
Here’s the facts:
DC Auto Automotive Warranty: Lifetime Manufacturers & No-Fault Coverage
Competition: Lifetime (Sometimes)
DC Auto Films: True Durability, Measurable Performance, Exacting Color Stability, Safe Application for any car & a Great Finished Look
Competition: Often less durable, “Take our word for it” performance, less comprehensive warranty. They probably don’t know much about how their film works, or its measurable metrics. They know what you know.. whatever is on the box!
DC Auto Pricing Structure: Honest and Transparent. Clearly posted on our site.
Competition: Not posted. Likely to ask what you were quoted elsewhere. Varies by the moment or even by how expensive a car is. The “guessing” game price model.
DC Auto Service: Focused on long-term and ongoing relationship. Extremely important that you’re satisfied.
Competition: (Most of them) When you’re done, you’re done. Good luck if you have issues or concerns. Customer service isn’t even a phrase they know or understand, much less care about.
DC Auto Facility: Built to make your experience top notch. Large client lounge, DirecTV, Free Wi-Fi, Conference Room, Apple TV and More. Clean service bays, friendly customer service and installation staff.
Competition: Often times cramped, “garage like”, and no client comfort taken into account. Unprofessional.
We could list more, but hopefully this is enough to at least give you a feel for what we’re about as a company. Come visit and see for yourself.
